Booking & Payment

A booking is confirmed once we receive your name, tour dates, and deposit.

The remaining balance must be paid before the tour begins, on or before arrival in Chiang Mai.

Accepted payment methods include:

Cash

Bank transfer

WISE

Western Union

Cancellations

More than 60 days before tour: refund minus 20% administration fee

60–30 days before tour: refund minus 40%

Less than 30 days before tour: no refund

Exceptions may be agreed in writing at the time of booking.

Insurance Requirements

Riders must hold valid travel and medical insurance that covers motorcycle riding, preferably including emergency medical treatment, ambulance services and medical repatriation.

All Harley-Davidson motorcycles must be insured with our first-class coverage. First-class insurance costs 8,000 THB per rider, per tour.

A compulsory 20,000 THB insurance excess applies to any incident. This insurance does not cover bike damage.

Your personal travel insurance must cover you for medical expenses.

For Thai Bike Tours on-road tours, all Honda, Suzuki, Yamaha and Kawasaki motorcycles have compulsory basic insurance.

For Honda CB500X and NX500 motorcycles only, we can offer a Limited Liability Agreement at 1,000 THB per day, limiting your liability to 40,000 THB in the event of bike damage.

In the event of an accident, any recovery costs or additional expenses incurred must be paid by the rider, including the recovery vehicle, driver, fuel, hotels, food and drinks for the driver and staff involved. We will ensure that the rider/passenger and their motorcycle are returned to our office in Chiang Mai.

Tour Operations

Routes and itineraries may change due to weather, road conditions, landslides, or group ability.

The tour leader will discuss any changes with the group — their decision is final.

The agreed itinerary at booking stage is subject to operational conditions.

Unsafe, disruptive, or inappropriate behaviour may result in removal from the tour without refund.

Responsibility & Liability

All riders participate at their own risk.

Riders must confirm they are medically fit to ride.

Any medical conditions and emergency contact details must be declared before the tour.

Company liability is limited to loss or injury caused directly by company negligence.

Harley Tours Thailand / Adventure Tour Asia Co., Ltd. cannot be held responsible for:

Flight delays

Personal expenses

Acts of God or force majeure (natural disasters, unrest, etc.)

Complaints

Any concerns should be raised immediately with the tour leader and management.

Formal complaints must be submitted in writing within 30 days of tour completion